To ensure the safety of all pets, Playmates will not walk more than 2 dogs at a time
What cities does Playtime Pawz service?
Playtime Pawz provides services primarily to all of Houston, Katy, Sugarland, Richmond, Jersey Village, Piney Point, Cypress, and Memorial City neighborhoods. If you aren't a resident of an area listed above, please send an email to firstname.lastname@example.org
Does P.P. only service Cats and Dogs?
Absolutely not. You can book check-ins or taxi service for other pets such as bunnies, caged pets, and etc. Remember, Meet and Greets must be scheduled prior to your Playmate servicing to ensure all expectations are understood and met.
Can you take my pet to the groomers/vet?
Yes, this service is called Pawz Taxi. The destination for the appointment cant exceeds 15 miles away from where your Playmate will pick up your pet. The service starts at $20 an hour and you will be charged an additional $10 an hour until your pet is dropped off to their final destination. All appointment expenses should be paid by the owner of the pet for the services by vet/groomers.
Are my pets required to have vaccinations?
Absolutely! Safety and Health is a priority! Therefore, before Playtime Pawz services any pet, the owner must provide vaccination records.
The Meet and Greet is a complimentary opportunity for you and your pet(s) to meet me. After contacting me or scheduling an appointment, your Playmate will contact you to schedule a meet and greet to introduce myself and get all the information to ensure Playtime Pawz meets your needs during your appointment.
How will you access my home?
The safety of your home and your pet(s) is a top priority. During the Meet and Greet session, you will need to provide your Playmate with information regarding keys, door lock pads, alarm codes, etc.
Will service take place at the time requested during booking?
Due to unforeseen circumstances such as weather, traffic, and emergencies, Services can take place within an hour before and after the requested time. Ex: Booking time 12p. Playmates can arrive anywhere between 11a-1p. If the time change must occur, this will be communicated to the owner. However, if time is critical for such things as medication administration, please communicate this to your Playmate during your Meet & Greet session.
Does P.P. provide Daycare and Boarding services?
Playtime Pawz is working on a plan for boarding&daycare daily service. For now, if you need these services, please contact Tracy via email or phone for special accommodations.
Are there any extra fees?
There is an extra $5 fee for services provided on major holidays and a $10 fee for emergency/last-minute services.
What happens in case of an Emergency during service?
During the Meet&Greet session, your Playmate will have you fill out the Emergency Authorization Form.
What is an Emergency/Last Minute Service?
Service scheduled on the same day without enough time for scheduled Meet & Greet.
What are the Major Holidays?
New Years Day, Easter, Memorial Day, Fourth of July, Mother/Fathers Day, Labor Day, Thanksgiving Day, Christmas Day.